Friday 25th November 2022

Please be advised that we will no longer email prescriptions to pharmacies. This was put in place as an interim measure during the COVID-19 pandemic to help maintain social distancing. Copies of prescriptions are not legally valid and there are potential issues around confidentiality, data protection and clinical error which can occur as a result of sending prescriptions in this way. Therefore, to minimise the risks, we will no longer do this routinely.

If you have been issued a prescription as part of a telephone consultation you will need to either collect it from the surgery in person, or it can be collected by your nominated pharmacy the next working day.

Please be reminded we do not take prescription requests over the telephone. You can order them via My Health Online, bring your repeat slip to the surgery post-box or take it to your community pharmacy.

You may need to allow up to 2 - 5 working days to receive your repeat medication depending on how you order and collect your prescriptions. If your request is urgent the quickest way to receive your repeat prescription (within 48 hours) is to order via My Health Online and collect the completed prescription directly from the surgery.